Transform Support into
High-Value Experience
AI orchestration that elevates customer quality perception and drives loyalty. Excellence, Retention, and LTV
Solution Ecosystem
Proprietary technology and specialized consulting for every stage of your service journey.
ATVEZA Intelligence CoreProprietary SaaS
Real-time visibility and total control of the customer journey. Data centralization and flow intelligence.
Consulting & AIStrategic Custom
Artificial Intelligence integrations customized to your business reality.
Autonomous AI AgentsAutomation
End-to-end resolution, integrated with ERP, without human intervention. Agents that resolve, not just answer.
SLA & Asset GovernanceContinuous Support
Guarantee of continuity and perennial infrastructure evolution. Your operation never stops.
Who is Athos?
Specialist in Support Strategy and Zendesk. My mission is to transform service departments, often seen as "cost centers", into high-performance operations.
With the ATVEZA method, I help companies reduce operational costs, automate repetitive processes, and raise customer satisfaction (CSAT) to new heights.
Partnership Models
From strategic guidance to exclusive technology building. Choose how you want to accelerate your operation.
Operational Blueprint
Surgical mapping of inefficiencies and design of the ideal architecture for your operation. The exact plan for the next 12 months.
- Full Operational Diagnosis
- Process Mapping
- Tactical Action Plan
- 3 Strategic Guidance Sessions
- Tech Stack Analysis
Growth Partner
Your technology right hand. Interim innovation management to ensure culture and processes keep pace with company growth.
- All Blueprint scope
- Monthly Follow-up (12 months)
- ATVEZA Method Implementation
- Mentorship for CX Leaders
- Training Workshops
Custom Ecosystem
Exclusive proprietary technologies. We create digital assets that put your operation years ahead of the competition.
- All Growth Partner scope
- Custom Software Development
- AI Agent Orchestration
- Complex Process Automation
- Dedicated API Integrations
Frequently Asked Questions
Partners in Operational Intelligence
Specialists in technologies for service management. Orchestration of automations and AI agents to scale complex operations.